Installation Error: Access Denied
When installing MHI products, including PSCAD and non-PSCAD software, if the error "Access Denied" is displayed, the Fortran Medic Utility can be used to obtain user permissions.
- Download and launch the Fortran Medic utility as per Steps (a) and (b) of this article.
Note - At Step (b), ensure to select "Yes".
- From the Help menu, go Advanced help | Ensure required permissions for installers:
If the issue persists, please feel free to contact the MHI support desk (firstname.lastname@example.org) for assistance. Include the following in your request:
- Your license number;
- A Fortran Medic log file (in the Fortran Medic utility, go Actions | Start, and when the the utility has finished its detection, go Actions | Save Messages as, and send in the log file);
- Screenshots of licensing errors and messages.