Certificate Licensing Error - Cryptographic Error

After getting or saving a license certificate for running MHI products, including PSCAD and non-PSCAD software, if a "cryptographic" error is displayed, the user is missing some permissions. To resolve this, the Fortran Medic Utility can be used to obtain user permissions:

  • Download and launch the Fortran Medic utility as per Steps (a) and (b) of this article.
    Note - At Step (b), ensure to select "Yes".

  • From the Help menu, go Advanced help | Ensure required permissions for certificate licensing:
     Fortran Medic - Cryptographic Error - Certificate Licensing.png (508 KB)

If the issue persists, please feel free to contact the MHI support desk (support@mhi.ca) for assistance. Include the following in your request:

  • Your license number;
  • A Fortran Medic log file (in the Fortran Medic utility, go Actions | Start, and when the the utility has finished its detection, go Actions | Save Messages as, and send in the log file);
  • Screenshots of licensing errors and messages.